Password and sensor query

Sensors and DIY

Hi there,

Another query re sensors - this time to do with the GROW password. Email shown below.

-Original message---- From : Date : 08/08/2018 - 13:31 (BST) To : Subject : Password Resetting

Hi Wendy, I have successfully installed 5 of the sensors. One won’t connect so will try a new battery. However to upload the data I need to log in to GROW and unfortunately can’t find my password. Have tried resetting it but a page in French comes up and no reset email is sent. Can’t find anywhere on the website that allows a change of account details Any ideas? Thanks Wendy

Sent from Mail for Windows 10


I have responded to Helen reminding her to look at the Log in page where there is an option for a forgotten password.

Thanks Amanda

Thanks Amanda. Sarah