Good morning. I have had further emails from Helen about her problems. I decided to mention them on the Community Champions page as it is a little more private than other pages.
Can the team advise us please?
On Tue, 7 Aug 2018 at 22:17 firstname.lastname@example.org < email@example.com> wrote: Hi Helen,
Did you get the issue with connection of sensors to phone and then "My data" sorted out?
HI Wendy, Not yet. I have just tried logging out of the flower power app on the phone. I will then try logging in again. I'll let you know how I get on. Cheers Helen Helen Taylor Glenfender Cottage Amulree Dunkeld PH8 0BY
----Original message---- From : firstname.lastname@example.org Date : 07/08/2018 - 22:56 (BST) To : email@example.com Subject : Re: Sorted out
Also when I go into each sensor on the app (such as Glenfender Meadow) if I click the water symbol it gives me the last moisture reading, but when I click the temperature and sunlight symbols and the feed one - it says no plant assigned - although when I look at the graphs it does show readings for the temperature and the sunlight. Just thought I would send through this info in case it helps. Cheers Helen
Original message---- From : firstname.lastname@example.org Date : 07/08/2018 - 22:51 (BST) To : email@example.com Subject : Re: Sorted out
Attached is what my app looks like. It does all the right things when I go and gather the data. I wonder if the grow people could disconnect my flower power account so I could try reconnecting? Is there a way to login to your flower power account separate from the grow website? It's very frustrating! Cheers Helen