Cloud analysis error on Flower Power app

Sensors and DIY(Last edited )

We also appear to be having the problem with data upload i.e. same issue as Wendy in Gargunnock. Bluetooth connection and data collection proceed without any problem. Data processing starts and the purple wheel turns, until a message appears,stating "Cloud analysis error, please check later". The same pattern for each of the five sensors on repeated attempts. This has been happening for the past few days with two sets of sensors on different devices and accounts. Sensor software version is up to date on all. We've tried the usual: rebooted phones, logged out and back into accounts, put phones on house wifi & off wifi using mobile data. No luck. Other users in our area are having a similar/same issue. Please advise.

2 comments

Hi Mary

Several people have reported "Cloud analysis error, please check later" and our technical team are looking into it.

Please could you email email technical@growobservatory.org to let them know that you also have this error, and include the email address that you used to register with the GROW website.

Best wishes

Victoria

GROW Citizen Science Designer and Facilitator